Hotel Management
Systems

99.9%

Result 1

99.5%

Result 2

Client's business need

Streamline operations in the hotel’s Reservation Department to enhance efficiency and online presence.
Address the challenge of managing multiple OTA interfaces and prevent common issues like overbooking and rate disparity.

Solution

A comprehensive Hotel Management System that integrates directly with all major IDS and GDS systems, allowing for real-time updates of room availability and rates without extensive staff involvement.

Highlights

Direct integration with major OTAs like Booking.com and Expedia, as well as smaller distribution channels.
Automated management of room availability and rates, reducing the risk of overbooking and rate parity issues.
Real-time synchronization with hotel operations, improving operational efficiency and customer satisfaction.

Achieved Results

Simplified room and rate management across multiple OTAs, leading to reduced administrative effort.
Enhanced online presence, increasing direct booking rates by 30%.
Improved customer satisfaction by ensuring accurate real-time availability and pricing, decreasing overbooking incidents by 95%.

These updates will ensure that the Hotel Management Systems not only streamline hotel operations but also significantly enhance the guest experience by leveraging cutting-edge technology.

Technology Stack

React Native
Python
Flutter
AWS
Machine Learning
Blockchain
IoT
Big Data Analytics